Privacy Policy

Updated September 30, 2025. This policy explains our data practices.

Introduction and Purpose

Welcome to neolirentha. This privacy policy outlines how we collect, use, store, and protect information when you interact with our website and services. We recognize the importance of privacy and commit to transparent practices regarding personal data handling.

By accessing or using our website, you acknowledge that you have read, understood, and agree to the practices described in this policy. If you do not agree with these terms, please discontinue use of our services immediately.

Information We Collect

We collect various types of information to provide and improve our services. This includes information you provide directly and information automatically collected through your interactions with our website and digital properties.

Directly Provided Information

  • Contact details including name, email address, phone number, and company information when you subscribe or inquire.
  • Account credentials and profile information when you register for member features or newsletters.
  • Communication content when you contact us via email, forms, or messaging features.
  • Preference settings you configure within our website or subscription management systems.
  • Feedback, comments, and survey responses you voluntarily provide regarding our content or services.

Automatically Collected Information

  • Device information including IP address, browser type, operating system, and device identifiers.
  • Usage data including pages viewed, time spent, click patterns, and navigation paths through our website.
  • Referral sources showing how you arrived at our website from search engines or other websites.
  • Technical data including screen resolution, language preferences, and time zone settings.
  • Cookie data and similar tracking technologies as detailed in our separate Cookie Policy.

How We Use Information

We use collected information for legitimate business purposes that enhance your experience and enable us to operate and improve our services effectively. All usage complies with applicable privacy regulations.

  • Providing and personalizing content, features, and services based on your interests and preferences.
  • Communicating with you about subscriptions, updates, and content relevant to your indicated interests.
  • Analyzing website performance, user behavior patterns, and content effectiveness to improve offerings.
  • Maintaining security, preventing fraud, and protecting against technical issues or unauthorized access.
  • Fulfilling legal obligations including responding to lawful requests from authorities when required.
  • Conducting research and development to enhance existing services and develop new features.
  • Marketing our services and communicating about offerings we believe may interest you, with opt-out available.

Our Privacy Commitment: We commit to protecting your privacy through appropriate technical and organizational measures. We never sell personal information to third parties and limit data access to authorized personnel requiring it for legitimate purposes.

Information Sharing Practices

We do not sell your personal information. We may share information with service providers, business partners, or as required by law, always ensuring appropriate protections are in place to maintain data security and privacy.

Service Provider Relationships

We engage trusted third-party service providers to perform functions on our behalf including hosting, analytics, email delivery, and customer support. These providers access only information necessary for their specific functions and are contractually obligated to maintain confidentiality.

Legal and Regulatory Compliance

We may disclose information when required by law, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Aggregated and Anonymous Data

We may share aggregated or anonymized information that cannot reasonably be used to identify you. This includes statistical data about website usage, demographic trends, and performance metrics.

Your Privacy Rights

Subject to applicable law, you have certain rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them as detailed below.

  • Right to access personal information we hold about you and receive copies in portable format.
  • Right to correct inaccurate or incomplete personal information we maintain about you.
  • Right to request deletion of your personal information subject to certain legal exceptions.
  • Right to receive your personal information in structured, commonly used, machine-readable format.
  • Right to object to processing of your personal information for direct marketing purposes.
  • Right to request restriction of processing your personal information under certain circumstances.

To exercise these rights, contact us using the information provided in the Contact section below. We respond to requests within timeframes required by applicable law.

Information Security Measures

We implement appropriate technical and organizational security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure. Results may vary regarding absolute security.

Technical Security Controls

  • Encryption of data in transit using industry-standard protocols including SSL and TLS.
  • Secure server infrastructure with regular security updates and vulnerability assessments.
  • Access controls and authentication systems limiting data access to authorized personnel only.
  • Regular backups and disaster recovery procedures to protect against data loss.

Organizational Security Practices

  • Employee training on data protection principles and confidentiality obligations.
  • Confidentiality agreements with staff and service providers handling personal information.
  • Regular security audits and assessments to identify and address potential vulnerabilities.
  • Incident response procedures for addressing potential data breaches promptly and effectively.

Data Retention Periods

We retain personal information only as long as necessary for purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type.

  • Account information retained while accounts remain active and for reasonable period thereafter.
  • Usage and analytics data typically retained for two years to identify trends and patterns.
  • Communication records retained for customer service purposes and legal compliance requirements.
  • Transaction records maintained for periods required by applicable accounting and tax regulations.
  • Marketing consent and preference data retained until you withdraw consent or request deletion.

Upon expiration of retention periods, we securely delete or anonymize personal information unless longer retention is legally required or permitted.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect information transferred internationally as required by law.

  • We rely on adequacy decisions recognizing certain jurisdictions as providing adequate data protection levels.
  • Standard contractual clauses approved by relevant authorities govern transfers to service providers.
  • We assess third-country data protection laws and implement supplementary measures when necessary.
  • You may request information about safeguards applied to international transfers of your data.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance functionality, analyze usage, and personalize content. Our separate Cookie Policy provides detailed information about these technologies and your choices regarding them.

Types of Cookies

  • Essential cookies necessary for basic website functionality including navigation and security features.
  • Performance cookies collecting anonymous data about how visitors use our website to improve functionality.
  • Personalization cookies remembering your preferences and settings to enhance your experience.
  • Functionality cookies enabling enhanced features and personalization based on your previous interactions.

You can control cookies through browser settings and our cookie consent mechanism. Disabling certain cookies may limit website functionality. Consult our Cookie Policy for detailed management instructions.

Privacy Policy Updates

We may update this privacy policy periodically to reflect changes in practices, technology, legal requirements, or other factors. We encourage periodic review to stay informed about how we protect your information.

  • Material changes will be prominently posted on our website before taking effect.
  • We will update the Last Updated date at the top of this policy to reflect revision dates.
  • For significant changes affecting your rights, we may provide additional notice via email when possible.
  • Continued use of our services after changes take effect constitutes acceptance of updated terms.

We recommend bookmarking this page and reviewing periodically to ensure you remain aware of current privacy practices and your rights.

Contact Information and Inquiries

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us using the information below. We will respond promptly to address your inquiries.

neolirentha

125 Stirling Street, Perth, WA 6000 Australia

Phone: +61 8 9071 2778

Email: content@neolirentha.com

This privacy policy was last updated on September 30, 2025

This policy is effective as of September 30, 2025 and applies prospectively